After several failed attempts at phone communication, I was asked to place my complaint in writing. (See below) After several more attempts on my end, Fathead continues to place the blame on me and offer zero assistance.
Possibly the worst customer service in the industry. Spare your wallet & wall! Dominic, Thank you once again for taking the time to correspond with me regarding my Fathead concerns. As you see, my Fatheads are in their entirety and stored as suggested by fathead.com following their first wall removal.
To reiterate, the images you are seeing attached to the NY Giants set reflect a combination of drywall and paint. No amount of, “spray adhesive” will smooth out the bumps if reapplying is attempted. These items were adhered to walls in my son’s room approximately two years ago to paint that was two years old. Prior to removal, they were perfect.
For the third time, I respectfully request a full replacement of the NY Giants set. (FC Barcelona came off fine)
Product or Service Mentioned: Fathead New York Giants Decal.
Reason of review: Bad quality.